Hotel Granvia Okayama recognizes the importance of all information (hereinafter referred to as the "personal information") that can be identified with a specific customer, such as the customer's name, address, telephone number, etc. and fulfills its social responsibilities while complying with laws and regulations concerning personal information. Our basic policy on the handling of personal information is given below.
HOTEL GRANVIA OKAYAMA Co., Ltd. (hereinafter referred to as "The Company") has established this privacy policy and organizational system for the handling of the personal information of all stakeholders (customers, job applicants, external business partners of The Company, etc.) who are related to the business of The Company or use the corporate website of The Company (hereinafter referred to as "The Website") and strives for the appropriate protection of personal information.
The Company may acquire the following personal information for the purpose of providing the services and business operations of The Company. The Company acquires personal information within the scope of its intended purposes of use and clearly explains the purposes of use, scope of utilization, and inquiries office of The Company, etc.
The Company uses personal information within the scope of its intended purposes of use, appoints a Personal Information Protection Manager, and has established the organizational system for the protection of personal information. The Company deals with personal information adequately and does not provide or disclose personal information to third parties without the consent of Persons Concerned or request by laws and regulations.
If The Company entrusts all or part of personal information to a person, The Company prohibits such entrusted persons from leaking or providing personal information to third parties by contract and supervises such entrusted persons appropriately.
The specific individuals identified by personal information (hereinafter referred to as "Person(s) Concerned") have the right to withdraw their consent to the use of their personal information at any time even if they had previously consented to the intended purposes. In addition, Persons Concerned have the right to request that The Company ceases utilization of, discloses, etc. the retained personal information pursuant to the provisions of applicable laws and regulations.
In case that Persons Concerned request that The Company ceases utilization of, discloses, etc. the retained personal information, they shall contact the inquiries office specified by The Company. The Company shall respond as soon as reasonably possible.
The Company observes applicable laws, regulations and standards, provides in-house education, informs employees of this privacy policy, and strives for the improvement of understandings of employees on the handling of the retained personal information.
The Company will continuously evaluate and review this privacy policy and the systems for the protection of personal information. The Company will maintain and improve the actions for the protection of the retained personal information.
The Company shall bear no responsibility with regard to the handling of personal information by other entities or individuals linked to The Website.
• If any part of the acquired personal information is to be managed in the database of an overseas third party service provider contracting with The Members' Organization, The Members' Organization shall take security management measures based on the understanding of the relevant country's systems for personal information protection.
• The Company shall define the retention period for personal information within the scope of its intended purposes of use, and after the retention period, delete the relevant personal information without delay, unless otherwise required by laws and regulations.
The term "personal information" in this privacy policy means information related to a living individual that can identify a specific individual by name, date of birth, or other description contained therein. (This includes "personal information" as defined by Article 2(1) of the Act on the Protection of Personal Information.)
The Company acquires and uses the following personal information for the following intended purposes. The Company does not use personal information beyond the scope of the intended purposes of use without the consent of the Persons Concerned.
Name, age, gender, date of birth, occupation, address, telephone number, email address, nationality, passport number, and other information necessary for the following purposes of use.
Name, age, gender, date of birth, address, telephone number, email address, and other information necessary for the following purposes of use.
Business card information and other information regarding external business partners of The Company necessary for the following purposes of use.
Member number, password, name, age, gender, date of birth, address, telephone number, email address, employer information, history of providing and use of points, and other information necessary for the following purposes of use.
Membership Agreement of the JR Hotel Members Organization
Terms of Service of the JR Hotel Members Organization
(1) We assign a manager on each business that handles personal information.
(2) We take security measures to prevent unauthorized access to personal information, loss, destruction, falsification, or leakage of personal information.
(3) We establish rules and manuals regarding the handling of personal information, then widely disseminate them throughout the company and group companies, and provide guidance and supervision.
(4) We will properly select the outsourcing company and provide guidance and supervision to conduct appropriate management in the same way as we do in our company, when we outsource the processing of personal information to a third party.
(5) Physical security management measures
(6) Technical security management measures
The Company may share personal information within the scope of its intended purposes of use as follows. When users of personal information to be shared with have established policies for personal information, their policies shall be applied for their use.
For providing services and products of The Company business (accommodation, restaurants, shops, banquets, wedding receptions, catering, etc.), services and products such as on-line booking reservations and sales, and other related businesses.
Member number, password, name, age, gender, date of birth, address, telephone number, email address, employer information, history of providing and use of points, and other information necessary for the above purposes of sharing use.
HOTEL GRANVIA OKAYAMA Co., Ltd.
All tenant shops in the hotels that The Company operates.
For providing services and products of The Company business (accommodation, restaurants, shops, banquets, wedding receptions, etc. ) and other related businesses.
Name, age, gender, date of birth, address, telephone number, email address, and other information necessary in the scope of above purposes of sharing use.
HOTEL GRANVIA OKAYAMA Co., Ltd.
The Company does not provide personal information to third parties without obtaining the consent of the Persons Concerned in advance, except in cases set forth in the following categories.
In the following cases, The Company will bear no responsibility whatsoever with regard to the acquisition of personal information by third parties.
If The Company entrusts the handling of personal information to third parties within the scope of intended purposes of use, The Company shall take appropriate consideration for the selection of entrusted persons, conclude a non-disclosure contract with them, guide them in the proper management of personal information, and exercise appropriate supervision over them.
The Company may transfer the personal information of Persons Concerned who reside in the European Economic Area (EEA) to the areas outside of the EEA and use it within the scope of the intended purposes of use. In these cases, The Company shall appropriately and strictly handle the personal information under applicable laws and regulations.
Please see below for the handling of the personal data of persons who are in the EEA.
"Privacy Policy on the Handling of the Personal Data of Persons Who are in the EEA"
Persons Concerned have the right to demand actions such as the notification of the purposes of use, disclosure, correction, deletion, cessation of utilization, or ceasing of provision to third parties (hereinafter referred to as " Cessation of utilization, Disclosure, etc.") of the retained personal information pursuant to the provisions of applicable laws and regulations. Persons Concerned have the right to withdraw their consent to the use of personal information at any time, even if they had previously consented to the intended purposes.
In case that Persons Concerned request to The Company for Cessation of utilization, Disclosure, etc., The Company shall respect the will of the Persons Concerned, confirm the identification of the Person Concerned, and respond within a reasonable period pursuant to the provisions of applicable laws and regulations.
However, The Company may refuse said request:
When Persons Concerned request Utilization cease, Disclosure, etc., please contact the personal information inquiries office below
Address:1-5 Ekimoto-machi,Kita-ku,Okayama City,Okayama ,700-8515,Japan
Personal Information Inquiries Office, HOTEL GRANVIA OKAYAMA Co., Ltd.
The Company will use personal information acquired through requests for Cessation of utilization, Disclosure, etc. within the scope of purposes required for the procedures for Cessation of utilization, Disclosure, etc. The Company will appropriately dispose of the documents submitted in the procedures for Cessation of utilization, Disclosure, etc.
The Company handles the personal information of minors appropriately in accordance with this privacy policy. When a Persons Concerned is a minor, The Company may require the consent of persons in parental authority to acquire the personal information. If a Person Concerned is less than 13 years of age, The Company shall require the consent of persons in parental authority and give special consideration to the handling of their personal information.
The Website may use cookies to improve the information and services provided and to offer comfortable use of The Website.
For details, please refer to the Cookie policy of The Website.
The Website may acquire access logs to improve the use of The Website and to generate statistical data. The Company does not disclose access logs to third parties unless otherwise required by laws and regulations. If you refuse to send access logs, The Website may not function properly.
The Company will revise and improve this privacy policy to respond to changes in related laws, regulations, the social environment, etc. The Company will post the revised privacy policy on The Website.
Please contact the personal information inquiries office below when you have any inquiries about this privacy policy.
Personal Information Inquiries Office, HOTEL GRANVIA OKAYAMA Co., Ltd.
Address: 1-5 Ekimoto-machi,Kita-ku,Okayama City,Okayama ,700-8515,Japan
Office hours: 10.00 - 17.00 (excluding weekends and public holidays)
Personal Information Protection Manager: General Manager, General Affairs Division, HOTEL GRANVIA OKAYAMA Co., Ltd.
Hotel Granvia Okayama accepts QR code payments